Shipping Conditions

UK, Ireland and mainland Europe deliveries

We endeavour to deliver UK orders within 10 working days.

  

Cost of delivery: £15 for parcels.This excludes weekends and UK bank holidays. Due to the nature of our products, seasonal increases in demand and factors beyond our control, there may be occasional longer delivery times. We will endeavour to inform you of any such situation to avoid disappointment.

  

HubBox  (UK)  - Collection Points

  

1. HubBox is a convenient collection service for “Italian Home Design” customers. It can be used in conjunction with any other UK domestic delivery service. Orders placed will be delivered by our existing couriers to the HubBox convenient location that you have selected. For more details of their service, please visit https://www.hub-box.com/

2. You will have 7 days from the date of delivery to collect your order from your selected HubBox collection point.

3. To collect your order, you will need to show your HubBox email with your Collection Code, or produce a form of photo ID or a bank card.

4. If you fail to collect your order from your selected HubBox collection point, we will need to cancel your order and may deduct the original delivery fees and any costs we incur in collecting the order from the delivery site.

5. To return any items to Italian Home Design, please follow the instructions in your order or visit the Returns section on our website for more information.